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PROFESSIONAL SUMMARY

Relationship manager with 11 years of experience driving user-centered solutions across smart device platforms in the biotech industry and beyond. Expertise in customer success and partnership development, fostering strong collaborations with global leaders such as Apple, Google, Samsung, Johnson & Johnson, and Volvo to drive product adoption and satisfaction. Proven ability to lead cross-functional teams from concept to launch, seamlessly integrating technical development, market strategy, and post-launch optimization.

 

EXPERIENCE

Guidepoint 04/2024 – Present: Medical Device Consultant, Product Development 

  • Providing professional insight, advice, technical integration, and user experience design support for multiple Guidepoint clients working in the Diabetes landscape.

 

Insulet Corp. 07/2021 – 04/2024: Sr. Relationship Manager - Product Design

  • Built strong relationships with marketing, internal and external stakeholders, identifying opportunities to enhance user experience and drive business growth.

  • Led a small team and an external design firm to deliver impactful, accessible design solutions that strategically aligned business objectives with user needs.

  • Facilitated cross-functional collaboration throughout the design process, influencing UX/UI principles.

 

Biolinq 02/2021 – 07/2021: Product Design Manager - Consultant

  • Effectively managed, guided and facilitated the implementation for the overall product development strategy of their future mobile application. 

 

Guidepoint 08/2020 – 02/2021: Medical Device Consultant, Product Development 

  • Provided professional insight, advice, technical integration, and user experience design support for multiple Guidepoint clients working in the Diabetes landscape.

 

Dexcom Inc. 6/2017 – 6/2020: Associate Alliance Manager, Insulin Pump Partnerships

  • Managed partner development andclient success for insulin devices and user interfaces with leading companies, including Google, Apple, Samsung, Volvo, Johnson & Johnson, Novo Nordisk, and Lilly.

  • Led cross-functional collaboration across Regulatory, Clinical, Technical, Marketing, and Legal teams to ensure efficient project execution.

  • Aligned technical architecture with business objectives, driving product innovation and accelerating market delivery.

 

Dexcom Inc. 9/2013 – 6/2017: Sr. Product Design Lead & Liaison, Partnerships

  • Served as the UX design liaison for collaborations with Apple, Google, Samsung, Insulet, Tandem, and others, fostering strong partnerships and delivering innovative smart device interfaces.

  • Contributed to key products, including Apple Watch, Today Widget, Follow, G5, and G6.

  • Secured 15 design patents while leading system integration, development strategies, product execution, and adherering to FDA guidelines. 

  • Successfully lead a team of 7 user experience design professionals.

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SKILLS

  • Proficient with Sketch, Adobe Suite, Zeplin, Overflow, Slack, Axure, Figma, Abstract, Jira, Microsoft Office

 

EDUCATION

Art Institute of California – San Diego

  • Associate of Arts and Sciences – AAS: Graphic Communications

Art Institute of California – San Diego

  • Bachelor of Science – BS: Graphic Communications

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